Find the hoursyour business is losing.

Yes. It’s 30 minutes, by phone or video, with no obligation and no pitch deck. I ask how a normal day runs and tell you where I think time or money is slipping. If I’m not the right fit, I’ll say so.

Only once the work is delivered. The first call is free. The walkthrough is paid when you have your written plan. Business Setup is paid when everything in that plan is working: we go through it together at handover, and payment is due within 7 days. Anything beyond the plan is quoted separately before I start.

It picks up when you and your staff can’t, like during a rush or after hours. It can answer common questions such as your hours, take a message or a simple order, and text or email you a summary. It doesn’t quote prices or diagnose problems: for those, it takes the caller’s details and tells them you’ll call back. You decide what it says, and I set it up and test it with you before it takes a real call.

Three texts most businesses mean to send and don’t: a reminder before each appointment, so fewer people forget; a review request after the visit, with a link to your Google page; and a check-in a few days after a quote goes quiet. It’s included free with Business Setup, or $750 on its own if you only want the receptionist. It runs on your phone service, usually about $10–$30 a month in texts.

They shouldn’t. Reminders only go to people who booked. Review requests and quote check-ins only go to customers who agreed to get texts, one or two messages at most, written in your business’s own voice, and anyone can reply STOP. You see and approve every message before it goes live.

You can, for about $50 a month. What you’re paying me for is the setup, writing what it says for your business, testing it with you before it takes a real call, and having a local person to call when it gets something wrong.

Usually not. I build on your own Google Workspace account: a phone app for your staff and you (made with Google AppSheet, which comes with most Workspace business plans), alerts, and a one-screen dashboard. No extra monthly software bill from me, and you own everything I build. If you want even more polished screens, I can build on Glide or Softr instead, with that subscription in your name. The AI receptionist runs on a phone service in your own name, usually about $50–$100 a month paid directly to them, plus my $175 a month.

It shouldn’t be. I start from what you already use. If your software handles something well, I leave it alone and fix the gaps around it, like missed calls or work that never gets written up. Before you commit to anything, I’ll check how your system works and tell you plainly what I can connect to and what I can’t, so nobody ends up typing the same thing twice.

That’s the whole design goal. Each form or checklist takes seconds on a phone or a tablet by the register, and I train your team in person during a real shift.

Your staff open a simple app on their phones, built for your business on your own Google account. Nothing to buy from an app store, and I don’t sell my own software. It’s set up around how your business already works, not the other way around.

Every setup includes 30 days of fixes after handover, at no charge. After that, fixes and changes are covered by the optional Monthly Support plan, or you can pay $500 each time you call me in for a fix.

Most setups go live in 3–6 weeks after the walkthrough, depending on how many forms, checklists and alerts you need.

In most cases, yes. I connect to the tools you already use where they allow it, and I confirm what’s possible before you commit to anything.

Both. I’m based in Jacksonville and come on site to shadow a shift and train your staff across Northeast Florida. Everything else can happen remotely.